Fidelity Bank Ghana (gh) Smart Account Review

The Fidelity Smart Account is fidelity bank innovative, quick to open, easy to access bank account. Fidelity has
permission from the Bank of Ghana (BOG) to use reduced KYC, hence, only one form of national ID and no additional documentation is required to open an account! For the first time in Ghana, patrons can open either savings or current accounts in approximately five minutes! This is done by our Smart Agents or Smart Friends using a custom mobile phone.

    Smart Friends are Fidelity’s itinerant sales ambassadors, who can be spotted around Ghana in their bright orange Fidelity Smart Account t-shirts. Smart Agents are retail locations contracted and trained by Fidelity to conduct banking transactions on our behalf.

 When a customer visits a Smart Agent or is approached by a Smart Friend to open an account, the Smart Agent or Friend assists him/ her to fill a form and then using a customized mobile phone application takes a picture of the client, his/her national ID card and the filled form and then sends.the images to our back office for processing and account opening via a data connection on this phone. Learn More 

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